Frequently asked questions
Yes, all our products are manufactured under strict quality control standards to ensure their safety and efficacy. We use high-quality ingredients, and our peptides are rigorously tested for purity and potency.
Usage instructions cannot be provided by Simple Peptide as all of our products are for research and testing. Despite that, all of our products are guaranteed for purity and identification.
Our peptides are intended for research purposes only and are not for human consumption. All of our peptides are tested for quality and purity and meet the standard for usage.
Peptides should be stored in a cool, dry place away from direct sunlight. Some peptides may require refrigeration. Specific storage instructions are provided with each product.
We aim to get your order out as quickly as possible. However, please note that processing times may vary from 1 to 5 business days depending on the volume and labeling options requested.
We ship all packages via FedEx. Expedited delivery options are available at checkout. If your shipping address is a P.O. Box, your order will be sent via USPS Priority Mail.
Please note that while we do our best to ensure timely delivery, unexpected delays such as severe weather or carrier issues may impact transit times. As a result, delivery times are not guaranteed.
Yes, but not all international locations are guaranteed.
Please contact [email protected] prior to your order in order to confirm we ship to your location.
We accept various payment methods, including bank wire transfers or ACH, major credit cards (Visa, MasterCard, American Express), Venmo and Zelle.
Please note additional fees may apply depending on payment type.
You can reach our customer service team through our contact page on the website or by emailing us at [email protected]. We are here to assist you with any questions or concerns you may have.